Town of Haw River FY 2020-2021 Proposed Budget

June 03 2020

The Town of Haw River FY 2020-2021 Proposed Annual Budget is now available on the Town's website.  Please click on the Town Documents tab on the main page of the Town's website (orange button on the right side) to view it.  Paper copies may be obtained by emailing Town Clerk Lesley Gonzalez at lgonzalez@townofhawriver.com or by phone at (336) 578-0784.  Any questions, please contact the Haw River Town Manager Sean Tencer by email at stencer@townofhawriver.com or by phone at (336) 578-0784.



Water & Sewer Billing Update regarding COVID-19

April 08 2020

During the COVID-19 and Stay-at-Home emergency, the Town of Haw River is working hard to support residents and utility customers. To help ensure residents can remain at home and slow the spread of the coronavirus, the Town of Haw River will not disconnect residential water and/or wastewater due to late or non-payment. In addition, effective April 1 and consistent with the NC Governor’s Executive Order 124, the Town is waiving penalties including late and default fees in addition to suspending residential utility disconnects for at least the next 60 days (June 1).

Please keep in mind that customers are still responsible for paying for all usage. Customers should continue to make payments on their accounts to avoid accumulating large balances, even if they cannot pay in full. Since utility account balances will not be forgiven, only deferred, customers having trouble paying utility bills in full or on time are strongly urged to make incremental payments during this time.

All customers are encouraged to use the online payment system or the drop box at town hall. The Town will have payment plans available for residents that are unable to pay their bills in full over the next 60 days and details about payment plan options will be released later.

Any questions or concerns, please contact Haw River Town Hall at (336) 578-0784 or by email at mswing@townofhawriver.com.



Coronavirus changes for Town Hall

March 18 2020

Haw River Town Hall is closed to foot traffic until further notice. All staff can be reached at 336-578-0784 or by email between the hours of 8am -5pm Monday-Friday as usual. All reservations for Parks & Civic Center are on hold until further notice.

stencer@townofhawriver.com Town Manager

lgonzalez@townofhawriver.com Town Clerk/Finance Director

mswing@townofhawriver.com Water/Garbage/Customer Service inquires

 

Water payments can be dropped in the side entrance drop box. Instructions are just above the box.

You may also pay via phone or internet at "officialpayments.com" or call 1-800-272-9829.

 

For new water connections & Police reports call ahead for instructions.

 

 


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