The Town of Haw River will be conducting a lead service line inventory starting on September 9, 2024.  The Town and contracters will be digging at 500 locations throughout the town.  These locations will have flyers attached to their front doors.  We are being required to dig two 18 inch holes on both sides of the water meter to identify any lead pipes or pipes with lead joints.  The holes will be filed back up with dirt and will be covered in seed and straw. 

Any findings will be documented and reported to any affected residents and the U.S. EPA Agency.  If you have any questions, feel free to contact Robert Brewer at (336) 578-5238 or by email at rbrewer@townofhawriver.com   

We thank you for your help as we strive to keep drinking water safe for everyone.

Please click the flyer link below for more info.

Lead Service Line Inventory Flyer

ATTENTION!

Utility Rate Increase effective Sept 2024 Utility Bill

Old Minimum Rate                             New Minimum Rate

$63.29                                                 $65.50

Minimum bill includes:

• 2,000 gallons of water
• 2,000 gallons of sewer
• Garbage & Recycling Service
• Stormwater Fee

Any additional 1,000 gallons used over the 2,000 gallons (minimum bill), INCREASES the bill roughly an extra $20.00.

New Online Payment Website for Utility Billing Payments.

Go to https://townofhawrivernc.municipalonlinepayments.com/townofhawrivernc/utilities

Have your 9 digit account number and the last bill amount ready to set up your new profile.

Click this link FY 24-25 Budget Ordinance.

You can also find the document by clicking "Town Documents" then "Budget Ordianance."

View the 2023 CCR Report at http://townofhawriver.com/water-quality-report

This is the Water Quality Report issued yearly. A hard copy can be viewed at Town Hall Front Counter.

Dear Haw River Water Customer,

As you are aware, the City of Burlington (who sells water to the Town of Haw River) converted to CHLORAMINE as the secondary disinfectant in the water distribution system in July of 2011.

As part of the routine maintenance activities for systems using chloramines, systems are encouraged to convert to free chlorine occasionally to help maintain the water quality in their distribution systems.

The City of Burlington, in cooperation with the other water treatment systems that are interconnected with the City of Burlington, will be conducting this system maintenance beginning on December 3, 2023, and will begin the transition back to chloramines beginning on April 18, 2024.

Although we do not require our customers to flush their plumbing systems, we do encourage them to take advantage of this time to flush areas in their systems that are known, or suspected low water use areas and areas that may be stagnant.

We would like to remind our customers that we have performed this procedure multiple times since 2011 and customers are generally unaware that any changes are taking place. We simply want to provide this reminder for those customers that provide specialized treatment to their water before they use it in their critical applications.

Please contact the City of Burlington Water Resources Department at 336-222-5132 or 336-222-5133 if you have any questions about this procedure.

Town of Haw River