Go Back

Annual Water Quality Maintenance Program

March 11 2020

The City of Burlington in a continued effort to improve water quality, will conduct a routine Water Quality Maintenance Program beginning March 11, 2020 and ending May 11, 2020. This process will involve a temporary switch from present choramines to chlorine in order to optimize water quality. The water will continue to meet all Federal & State standards for drinking water and is safe for consumption and use. During the switch, some users may notice temporary color, taste, and odor differances. This is a normal part of the process and customers should be reassured that water quality will not be affected. The Town of Haw River purchases its water from the City of Burlington.

"This institution is an equal opportunity provider and employer." If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint.filing.cust.html, or at any USDA office, or call (866) 632-9922 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov.